This is just the beginning —creating something deeper than beauty.

Membership Policy

Memberships are billed monthly via secure payment. Sessions must be booked in advance and are subject to availability. A minimum 24-hour notice is required for cancellations or changes.

Unused sessions expire at the end of each month unless rollover is selected. Optional rollover of unused sessions is available for an additional £10/month.

Memberships can be cancelled at any time before the next billing cycle. For best results, a minimum of 2–3 months is recommended to experience the full benefit of your membership.

Memberships are intended for personal use and are non-transferable. Membership sessions are subject to the same booking and timing policies as all treatments.

Arriving late may result in a shortened session, even for members. Treatment times cannot be extended beyond the scheduled booking.

Complimentary benefits (such as add-ons) must be used within the active membership period. Memberships provide access to value and flexibility, but do not guarantee extended time beyond booked sessions.

Package Policy

Treatments included in a package may be booked on separate dates and times, allowing you to use your package at your convenience. All sessions included in a package must be used within 6 months from the date of purchase.

Treatments within a package cannot be exchanged, amended, or substituted. Each package has a fixed combination of treatments as described.

Packages may be purchased for personal use or gifted to others. When gifting, the recipient must adhere to all package policies and booking procedures.

All treatments must be booked in advance and are subject to availability. Standard booking, cancellation, and lateness policies apply:

Arrive 10–15 minutes prior to your appointment. If you are late, your treatment will still end at the scheduled finish time. Cancellations require at least 24 hours' notice.

Package prices must be paid in full at the time of purchase. Packages are non-refundable.

Booking slots are limited and carefully scheduled; your package ensures access to treatments but does not guarantee extended time beyond the scheduled session.

Please ensure consultation forms are completed prior to your first treatment to avoid reducing your treatment time.

Be Still. Atelier Policies

Appointments & Preparation

To ensure each treatment is carried out with care and without interruption, clients are asked to arrive 10–15 minutes prior to their scheduled appointment. This allows time to settle, prepare, and begin your treatment calmly and without delay.

Contact Details

Clients are required to provide accurate contact information (phone number and email) when booking treatments or paying for memberships. If we are unable to contact you due to incorrect details, we cannot be held responsible for missed communications, including amendments, cancellations, or missed appointments.

Lateness Policy

Treatments begin and end within their scheduled time slot. If you arrive late, your session will still finish at the originally scheduled time, and the length of your treatment may be reduced accordingly. Please note that treatments do not overrun into the next appointment. Full session fees apply regardless of late arrival.

Booking & Time Allocation

All bookings are made for a specific time slot, which includes preparation and treatment. Your booking reserves this time exclusively for you.

Consultation Forms

Consultation forms must be completed prior to your appointment. If not completed in advance, time will need to be taken during your session to complete the form before treatment can begin, which may reduce your treatment time.

Cancellations & Changes

A minimum of 24 hours' notice is required to cancel or reschedule an appointment, and cancellations made within less than 24 hours may be charged in full. Missed appointments (no-shows) are non-refundable.

In the unlikely event that we must cancel a treatment, we aim to provide 24–48 hours' notice whenever possible, rebooking your session as soon as we can and providing a complimentary treatment or add-on appropriate to the value or duration of your original booking.

Hygiene & Respect

Clients are expected to arrive in a clean and suitable condition for treatment, ideally with no products on the skin and minimal or no makeup. A respectful and calm environment is maintained at all times, and any inappropriate behaviour may result in the immediate termination of the session without refund.

Payments

Full payment is required at the time of booking, with all prices listed clearly and subject to change where necessary; package deals (see package page) are non-refundable, while memberships may be cancelled at any time.

General Guidance

Please arrive prepared to begin your session at your scheduled time. This ensures a smooth and uninterrupted experience for both yourself and other clients.

Our Brand

This space was created to be a beacon of healing and restoration, where each soul is given time to slow down, be held with care, and find truth, restoration, and freedom. Each session is approached with attentiveness, kindness, and respect, allowing space for deep healing of the body, soul, and mind.

At the heart of this brand is the wisdom of the Bible, alongside the director's personal journey of transformation. Through her own life, healing became her pathway to restoration and freedom, opening doors that once felt unreachable. It is through her belief in Jesus — what He has done and what He continues to do — that this space was birthed, with the desire that others may encounter that same healing and restoration.

Every service offered at Be Still Atelier is created with intention, not only to care for the body, but to draw each person closer to the truth of who they are and the fullness of their purpose. Through stillness, care, and consistency, each treatment becomes part of a greater journey.

"Be still, and know that I am God." — Psalm 46:10

To be still is to step away from striving, worry, and the weight of what surrounds you. It is an invitation to rest, to trust, and to place your confidence not in your circumstances, but in God. In a world that rarely slows down, this space offers a place to pause, breathe, and experience a deeper sense of peace and restoration.